Refund policy

Last updated: 30/05/2026

Right of Withdrawal

Customers within the European Union have the right to withdraw from their purchase within 14 days of receiving their order without providing a reason.

To exercise this right, please contact us at info@thetollerclub.com.

Return Conditions

Returned items must:

  • Be unworn and unused

  • Be in their original condition

  • Include original tags where applicable

Return Procedure

To initiate a return, email us at info@thetollerclub.com with:

  • Your order number

  • Your name

  • The item(s) you wish to return

We will provide return instructions.

Return Shipping Costs

Unless the item is faulty, damaged, or incorrect, customers are responsible for return shipping costs.

Refunds

Once we receive and inspect your return, we will notify you of the outcome.

Approved refunds will be issued to the original payment method within 14 days of receiving the returned item or proof of shipment.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Contact

The Toller Club

CVR: 46512170

info@thetollerclub.com