Shipping policy

Last updated: 30/05/2026

Thank you for shopping with The Toller Club.

Shipping Destinations

We currently ship to countries within the European Union (EU).

Unfortunately, we do not currently offer shipping outside the EU.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received and confirmed.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Delivery Times

Estimated delivery times within the EU are:

• Denmark: 1–5 business days

• Other EU countries: 3–10 business days

Please note that delivery times are estimates and may vary depending on the destination, carrier, and seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

From time to time, we may offer free shipping promotions. Any such promotions will be clearly stated on our website.

Order Tracking

Where available, tracking information will be provided by email once your order has been shipped.

Incorrect Shipping Information

Please ensure that your shipping address is accurate when placing an order.

The Toller Club is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your shipment appears to be lost or significantly delayed, please contact us at info@thetollerclub.com.

We will work with the shipping carrier to investigate the issue and assist you where possible.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include photographs of the packaging and products.

We will review the situation and provide an appropriate solution.

Contact

The Toller Club

CVR: 46512170

Email: info@thetollerclub.com